At Mobify, we always strive to get satisfied customers and therefore want simple and generous terms. Feel free to contact us at support@mobify.se

The company Mobify

www.mobify.se is provided by Mobify Sweden AB with organization number 559345-8754. The VAT number is SE559345875401.

Prices

Each item is stated including VAT in Swedish kronor. In the shopping cart you see the total price including all fees such as VAT, shipping and payments. Payment is made when you place the order.

Klarna

In cooperation with Klarna we offer the following payment options.

Payment is made to Klarna:

Klarna invoice: Payable within 14 days of the invoice date. The invoice is issued when the goods are dispatched and sent by email. You can find the invoice conditions here (https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_de/invoice?fee=0).

Klarna installment purchase: With Klarna's financing service, you can flexibly pay for your purchase in monthly installments of at least 1/24 of the total amount (but at least 6.95 EUR). Further information on Klarna installment purchase including the general terms and conditions and the European standard information for consumer credit can be found here. (https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_de/account)

Instant bank transfer

Credit card (Visa / Mastercard)

debit charge

The payment options are offered as part of Klarna Checkout. You can find more information and the terms of use for Klarna Checkout here (https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_de/checkout). General information about Klarna is available here (https://www.klarna.com/de).

Your personal details will be treated by Klarna in accordance with the applicable data protection regulations and in accordance with the information in Klarna's data protection regulations (https://cdn.klarna.com/1.0/shared/content/policy/data/de_at/data_protection.pdf).

Right of withdrawal

As a customer of Mobify, you have a 14-day right of withdrawal according to the law on distance contracts and contracts outside business premises. The right of withdrawal only applies if the product is in unchanged condition, but you have a legal right to handle the product to the extent required to be able to ensure its properties and function. The product must be returned to Mobify in its original packaging and with any accessories. The customer is responsible for the risk of return shipping, the risk includes, among other things, that the product is damaged or lost during shipping. The customer is responsible for shipping costs upon return. Mobify pays the return cost for sending back so-called replacement goods. Mobify will refund the purchase amount paid no later than 14 days after the returned product has benefited Mobify.

Complaints

Notification of defects in the product must be submitted within a reasonable time from the time you as a customer discovered, or should have discovered the defect. The right to make a complaint expires in any case after 3 years. In the event of a complaint, contact support@mobify.se.

Warranty

Warranties are provided if stated in connection with the product with the conditions described therein.

Cancellation

In case of cancellation, contact support@mobify.se.

Force majeure

Force majeure are events beyond Mobify's control, which could not reasonably have been foreseen and which lead to Mobify or the customer being released from obligations in concluded agreements. Events that are included there are, for example, wars, natural disasters, labor market conflicts, government decisions and similar events.

Cookies

A cookie is a text file that is sent from a web page to your computer where it is stored either in memory or as a small text file. Cookies are used to store e.g. login information or your shopping cart when you browse around different websites. If your browser is set to not accept cookies, you will not be able to place an order on our site. Please note that we do not use cookies to store personal information about you.

Other

All prices are stated including 25% VAT, unless otherwise chosen. We do not sell to persons under the age of 18 without the written permission of a guardian. We reserve the right to make typographical errors, price increases and final sales.

Complaints

If the customer has complaints, these can be submitted to support@mobify.se.

Disputes & laws

Swedish law shall apply to all purchases in accordance with these terms and conditions. Disputes concerning purchases in accordance with these terms and conditions shall be tried exclusively by a Swedish general court.

Code of conduct

Mobify promises to follow the General Complaints Board's recommendations.

Personal data

Personal data must be protected from external intrusion and handled in accordance with the provisions of PUL.